The Consumer Layer · Sponsored by plans and employers, owned by members
Unycare: the AI-enabled consumer care companion, built to last for a lifetime
Unycare organizes a person's health story across providers, plans, employers and family, and acts on it with consent.
Plans and benefit programs sponsor accounts at enrollment, carrier changes and care transitions, and see outcomes in de-identified aggregates.
Why Unycare is different
Most health apps are owned by an institution. Unycare is owned by a healthcare consumer, a plan member or an employee.
Provider app
Relationship horizon: Episode
Optimizes one care-delivery relationship. Ends at the edge of that health system.
Clinical AI
Relationship horizon: Moment
Optimizes an answer or a workflow. No ongoing relationship with the member.
Unycare
Relationship horizon: Lifetime
Organizes a person's health story across providers, plans, employers, family and years.
Health does not reset
Health does not reset when a member or employee changes a doctor, employer, or plan.
New plan
New benefits, deductible reset, and in-network context to navigate from day one
New provider
Medical records scattered across portals, systems, and prior care teams
Care event
Bills to reconcile, follow-ups to track, and prior authorizations to manage
Life change
Suddenly responsible for caring for an aging parent or a child with new needs
Next chapter
New employer, new payer, and the same health history that should never start over
Unycare is the continuity layer. The member or employee carries one persistent, portable health narrative — while each payer and provider adds context, services, and value at every stage of the journey.
Sponsor a member or employee for one chapter of their life, and stay relevant and trusted across the whole story.
What members or employees actually do with it
Understand every bill before you pay it.
Your Assistant explains claims in plain language and flags charges worth a second look. If something needs follow-up, it drafts the message for you.
Every lab result, in one place, for life.
Add results from any clinic as a file or photo. See how your numbers change over time, and share them with a provider when you choose.
Care for your whole family from one account.
Bring together the people you look after, with permissions everyone agrees to. Your account stays yours through job changes and plan changes.
You decide who sees what.
Your information is encrypted and protected to healthcare standards. Nothing is shared without your OK, and you can see when your information is accessed.
Your Assistant does the legwork. You make the call.
It drafts messages, bookings and requests for you. Nothing is sent, paid or submitted until you confirm, and you can review everything it has done.
The account gets more useful because the member or employee life keeps happening.
Health history
Labs, visits, discharge summaries, medications and the context that connects them.
Care actions
Refills, appointments, billing inquiries, reminders and pre-visit summaries completed over time.
Coverage intelligence
$1,842 of $3,500 deductible met — claims and EOBs interpreted against the member's real history.
Trusted relationships
Consent-based caregiving for parents and children, with roles that evolve as the family does.
Payer or employer-sponsored does not mean payer or employer-bound.
Unycare account
Eligibility, outreach, plan context
Records, visits, follow-through
Consent-based household roles
Account continues unchanged
What travels with the member:
- Their complete health story
- Their permissions and consents
- Their open tasks and follow-ups
- Their trusted family network
- Their audit trail
- Read and download only rights or self-sponsor options
Built for the moments when members or employees form their opinion of you.
Health plans
Turn transition risk into a first impression members remember.
- Plain-language answers to the questions that drive most transition calls: network and PCP selection, pharmacy and formulary changes, deductibles, copays and bills, claims and EOBs, programs and reimbursements, out-of-area cards
- Every question answered in the app first, with a context-rich handoff to your existing navigator or service team when a human is needed
- Discharge summaries uploaded and after-care items surfaced to support readmission avoidance
- Works alongside your current navigation programs and vendors rather than replacing them
Employers, consultants and TPAs
A benefit employees keep even after they leave, which is exactly why they use it.
- One place to understand coverage, find in-network care, manage refills and bills, and coordinate care for children and aging parents
- Open-enrollment and new-hire onboarding delivered as practical help, not PDFs
- Caregiver support that reduces time away from work
- De-identified program reporting that never exposes an employee's health information to the employer
A practical 90-day pilot
Show the difference in the member experience, then measure what it changes.
New enrollment, carrier change, care transition, caregivers, or high-contact members
Invite members to a private, sponsor-supported Unycare account they own from day one
Understanding, coverage context, reminders and family coordination in real life
Activation, return use, task completion, member effort, targeted contact reduction — all versus a matched control
Success signals:
How the pilot is structured
- Fixed price for a defined member cohort
- Pre-agreed success metrics and a matched control group
- An activation guarantee with a remedy the sponsor chooses if the registration floor is not met
- 100% pilot credit toward an annual agreement
- Per-sponsored-member pricing at scale
- Light IT lift: eligibility file and handoff configuration
Modeled pilot economics, illustrative
Net ROI = (service savings + care savings − program cost) ÷ cost. Only savings observable inside the pilot are counted; your own unit costs replace public benchmarks in the readout.
Not a provider app. Not clinical AI.
| Provider app | Clinical AI | Unycare | |
|---|---|---|---|
| Serves | A health system's patients | Clinicians or a single query | The person and their household |
| Owned by | The provider organization | The vendor or health system | The member |
| Time horizon | An episode of care | A moment of use | A lifetime |
| Data scope | One system's chart | Whatever is in the prompt | Every provider, plan, lab and bill |
| What it does | Messages, results, scheduling | Summaries, documentation, decision support | Explains, navigates and completes tasks with consent |
| At a change | Member starts over | Nothing to carry forward | Account continues unchanged |
Unycare complements provider apps and clinical AI by carrying member context into and between every interaction, rather than competing to replace them.
Frequently asked questions
Sponsor the account. Earn the relationship.
Give the people you cover a health companion they will keep, and see what it changes for your relationship with the plan or benefits program in 90 days.
Unycare is the consumer product of Unytalk Health. Screens show the interactive prototype with illustrative data. Pilot economics are modeled until live, de-identified data replaces them.